This Privacy Policy describes how Lovia ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application (the "App") and related services. We are committed to safeguarding your privacy and ensuring that your personal data is handled in a safe, transparent, and compliant manner. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect different types of information to provide and improve our wedding memory services:

• Personal Account Information: When you create an account, we may collect your email address (for registration, login, and service notifications) and account credentials.
• User-Generated Content: We collect wedding photos you upload, custom titles, mood captions, and date information you input to create memorial pages.
• Device & Usage Data: We may automatically collect device information (e.g., device model, operating system version), unique device identifiers, app usage logs, and performance data to optimize service stability.
• Location Data: We do not collect precise geolocation data unless you explicitly enable location services for tagging photo memories (you may disable this at any time).

2. Purpose of Information Use

We use your information solely for the following purposes:

• Provide core services: Generate wedding memorial pages by combining your photos, text, and dates.
• Account management: Enable secure login, identity verification, and account recovery.
• Service optimization: Fix bugs, improve app performance, and add new features.
• Customer support: Respond to your inquiries and provide technical assistance.
• Security protection: Detect and prevent fraud, unauthorized access, and other security risks.

3. Third-Party Service Data Processing

We may partner with trusted third-party service providers to assist in delivering our services. These partners are contractually obligated to protect your information and only use it to perform services on our behalf:

• Cloud Storage Providers: We use secure third-party cloud services to store your uploaded photos and content. Data is encrypted during transmission and storage.
• Analytics Services: We may use analytics tools to analyze app usage patterns to improve user experience. These tools do not collect personal identifiers unless necessary.
• Payment Processors: If you purchase premium services, we use regulated payment processors to handle transactions. Payment details are processed directly by the processor, and we do not store your full payment information.

4. Information Sharing Scenarios

We will not sell, rent, or lease your personal information to third parties for commercial purposes without your explicit consent. We may share your information in the following limited scenarios:

• With service providers: To enable core services (e.g., cloud storage, analytics), as outlined in Section 3.
• For legal compliance: When required by law, court order, or government regulation, or to protect our legal rights.
• Business transfer: In the event of merger, acquisition, or asset sale, your information may be transferred as part of the business assets, with the new entity adhering to this Privacy Policy.
• With your consent: We will share your information with third parties only when you have given clear consent.

5. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Data encryption: All user content and personal data are encrypted during transmission and storage.
• Access controls: We restrict access to personal information to authorized personnel only, who are required to maintain confidentiality.
• Regular security audits: We conduct periodic security assessments to identify and fix potential vulnerabilities.
• However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the service at your own risk.

6. User Data Rights

You have the following rights regarding your personal information:

• Access & Correction: You may view and update your account information and user-generated content at any time within the App.
• Data Export: You may request a copy of your stored content for personal use by contacting our support team.
• Account Deletion: You may delete your account at any time. Upon deletion, we will anonymize or delete your personal information in accordance with applicable laws, except for information we are required to retain for legal or security purposes.
• Opt-Out: You may opt out of non-essential data collection (e.g., location services) through your device settings.

7. Children's Privacy Protection

Lovia is not intended for use by children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If we become aware that a child under the applicable age has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

8. Policy Update Mechanism

We reserve the right to update this Privacy Policy at any time to reflect changes in our services or legal requirements. We will post the updated policy within the App with the revised "Effective Date". Your continued use of Lovia after the policy update constitutes your acceptance of the revised terms. We recommend reviewing this policy periodically for the latest information on our privacy practices.